Crossroads Opens Doors to Hospice and Palliative Care Patients with COVID-19

hospice coronavirus covid-19

This COVID-19 Pandemic has put an incredible strain on individuals at their end-of-life and their families.  As if being sick and frail weren’t enough, patients who have tested positive for COVID-19, or are untested but feared to be positive, are being denied entry to long-term care facilities. Many hospice providers are also denying these patients service in their own homes.

Physicians, hospitals and clinics are in desperate need of assistance to share this burden.  At Crossroads Hospice & Palliative Care we are ready to provide patient care in partnership now.

We continue to accept new patients who meet palliative or hospice care criteria including patients with COVID-19 symptoms.

palliative care covid-19

Palliative Care COVID-19 Referral Criteria

Crossroads’ palliative care team partners with patients and their physicians to provide extra support for serious illnesses with home visits from a nurse practitioner and social worker. This added care is especially useful now when patients may not be able to leave home because their serious, chronic illness puts them at a greater risk of contracting COVID-19.

Patients with COVID-19 are eligible for palliative care if they meet the following criteria:

  • A pre-existing palliative care patient who has contracted COVID-19
  • A patient with a serious or chronic illness who is having difficulty managing his/her symptoms
  • A patient with COVID-19 who has been discharged from the hospital and needs support while recovering at home
  • A patient on ventilatory support
  • There is patient, family or physician uncertainty regarding a prognosis and the care and support options

hospice criteria covid-19

Hospice Care COVID-19 Referral Criteria

For individuals who are eligible for hospice care, a range of clinical and spiritual care is provided by end-of-life specialists.  These brave professionals are welcomed by most families whose only regret is that they didn’t know about hospice sooner.

Patients with COVID-19 are eligible for hospice care if they meet the following criteria:

  • A pre-existing hospice care patient who has contracted COVID-19
  • A patient with a progressive, life limiting illness whose prognosis has changed due to a COVID-19 infection and who meets hospice eligibility criteria pursuant to CMS guidelines
  • There is patient, family, or physician uncertainty about treatment options that are no longer providing a benefit to the patient

Our Crossroads Hospice & Palliative Care staff has the necessary personal protective equipment (PPE) to provide care for our patients and to partner with nursing homes, hospitals, assisted living facilities and everyday families who are overwhelmed by caring for COVID-19 patients now.

The Crossroads Hospice & Palliative Care team follows strict protocols to ensure patients receiving care and their families aren’t exposed to outside contaminants.  The onsite, hands-on care Crossroads Hospice & Palliative Care delivers helps prevent additional trips to the doctor or worse, the emergency room where a frail individual could be further compromised.

Patients receiving aggressive treatments with ventilators in ICU beds are often getting care based on their probability of survival. Many individuals who fall outside that extreme criteria may be sent home to face COVID-19 alone while also battling an underlying chronic illness. 

The PPE shortage coupled with enormous need and overflowing acute care facilities surely means numerous vulnerable individuals are not receiving the care they need.  We hope we’ll have the chance to help alleviate some of the stress. 

Crossroads Hospice & Palliative Care is ready and willing to care for victims of COVID-19.  We wouldn’t think of turning them away. 

To learn more about how Crossroads is supporting patients and their families, please call 1-888-564-3405.

If you found this information helpful, please share it with your network and community.
Copyright © 2020 Crossroads Hospice & Palliative Care. All rights reserved.

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