EvenMORE For You

Spotlight on Provider Relations

Larry Hendrickson Educates Patients and Families on End-of-Life Care

A provider relations representative tells “the story from start to finish” of the end-of-life care journey while “educating (patients and families) on how every discipline has a special role in hospice, ensuring that families understand the true role of hospice.”

That’s how NEO Provider Relations Representative Larry Hendrickson describes the Provider Relations position. “Resolving and mediating problems” is another key aspect of the role, often requiring “calm amongst chaos.”

Larry is known for his calm demeanor. Recruited by Crossroads from a home health care company 13 years ago, he has found his place in a company whose “heart is in the right place.” 

Early on he heard our founder Perry Farmer speak about “doing the right things for the right reasons.” This aligns with Larry’s values. Larry also appreciates being a member of an integrated team that always does its best for patients and families.

While he was happy in his previous position in home healthcare where he had the opportunity to develop a Tier 1 Cardiac Rehabilitation program as well as a rehab program for patients undergoing Cardiac Thoracic surgery, it wasn’t team-oriented like at Crossroads.

His First Chapter was in Hospitality

Larry studied hospitality management in college and was the youngest Food and Beverage Manager in the history of the prestigious Philadelphia Country Club, quickly climbing the ladder from Banquet Server to Beverage Manager to Food and Beverage Manager.

As you can imagine, his customer service and management skills are impeccable and according to Larry, every position he has enjoyed involves many of the same guidelines for success. 

Stark County, Ohio is Larry’s territory where he pursues leads and develops and maintains professional referral relationships and meets one-on-one with families. He admits he knows quite a lot of people, one of his favorite aspects of the job. 

“There’s no such thing as a typical day,” at Crossroads, according to Larry. But that might also describe his home life where he is father to four busy boys, ages 3, 9, 11 and 14. Football, travel baseball, wrestling and soccer keep him very busy as a volunteer coach and Dad taxi. Larry is appreciated by NEO’s site leaders who will tell you they are very happy he is with Crossroads.

Let’s Get Fit! Financially Fit!

Do you feel financially fit—or do you find yourself struggling with discipline and promising you will “start again tomorrow?” If so, it might be time for a financial wellness coach. Well, aren’t you lucky? We have just the coach for you!

My Benefits Work offers Financial Wellness at no cost to all Crossroads full-time employees. Whether you are getting married, expecting a baby, buying a home, or going back to school, Financial Wellness provides experienced certified financial counselors who can guide you through life’s biggest transitions. 

Are you looking for articles, videos, worksheets, or checklists to help you navigate your financial journey? Using your smartphone, tablet, or computer, you can choose a topic and instantly explore a library of helpful content - all within the easy-to-use My Benefits Work app under Financial Wellness.

In a constantly changing financial world, Financial Wellness is here to help. Need tips on budgeting, reducing debt, or improving your credit? You have direct access—literally at your fingertips—to live financial counselors who can provide personalized support.

Whether you’re planning for retirement, saving for education, or simply budgeting for groceries, Financial Wellness is a fantastic free resource to help you build confidence and clarity around your money. 

Financial fitness may feel like a lofty goal, but with Financial Wellness on your side, you’ll be flexing some strong financial muscles in no time. 

Make sure you have downloaded the free My Benefits Work app to your iPhone or Android device and complete registration. It’s quick and easy – then this generous resource is yours to use anytime. If you have questions, feel free to reach out to HR or visit your benefits website at www.mycrossroadsbenefits.com for more information.

Grab Some Socks

Unwind this Winter with a Cute Snowman

The holiday season can get a bit frenzied. Now that it’s come and gone, take a few minutes to enjoy this easy winter craft making a sweet little sock snowman. The sight of this peppy little person will make you smile. Involve your family and turn out multiple sock snow people.

What You’ll Need:

• Tube sock
• Patterned girls’ socks
• Rice
• Googly eyes
• Safety scissors
• Orange foam core or felt
• One rubber band
• Decorative twine, yarn or string
• Clear glue

Watch a how-to video here.

Steps:

1. Cut the foot off your tube sock.
2. Begin filling the tube sock with rice. (You may wish to sit the sock in a bowl while doing this to avoid rice spillage!)
3. Fill the sock with rice until you have a nice sized snowman body.
4. Once it is almost full, wrap your rubber band tightly around the top of the sock so no rice can escape.
5. Cut the foot portion off one of the patterned girls socks. Slide the upper portion of the sock over your snowman body to make a shirt.
6. Place the foot portion of the patterned girl sock on the top of your snowman body to make a hat.
7. Add a twine bow to both the body and the hat.
8. Glue your googly eyes onto the snowman’s face.
9. Finally, add a carrot nose made of foam core or felt to complete your snowman.