Two hospice nurses caring for a patient in bed holding hands
  • 5802 Story Headers (1)

    It’s National Nurses Month!

    Staff Spotlight on 2 More Outstanding Hospice Nurses

    Erika Knopp, RN & Ashly Sharpnack, RN

    Nurses specializing in end-of-life care are highly valued members of the hospice care team. As National Nurses Month continues, we’re spotlighting two more outstanding Crossroads nurses, both from Crossroads in Northeast Ohio, Assistant Clinical Director Erika Knopp, RN and Case Manager Ashly Sharpneck, RN.

    5802 Story Headers (1)

    It’s National Nurses Month!

    Staff Spotlight on 2 More Outstanding Hospice Nurses

    Erika Knopp, RN & Ashly Sharpnack, RN

    Nurses specializing in end-of-life care are highly valued members of the hospice care team. As National Nurses Month continues, we’re spotlighting two more outstanding Crossroads nurses, both from Crossroads in Northeast Ohio, Assistant Clinical Director Erika Knopp, RN and Case Manager Ashly Sharpneck, RN.

    Erika Knopp, RN Moved from Curative to Comfort Care

    Assistant Clinical Director Erika Knopp, RN celebrates her 14th anniversary at Crossroads this month admitting she’s an “excellent fit.”

    Erika became acquainted with Crossroads through a provider relations liaison that visited the floor where she cared for ventilator patients in long-term acute care. She was particularly moved when she observed a Crossroads chaplain conducting a final Veterans Recognition ceremony for a patient in his final hours.

    “It was very touching,” Erika remembered. The patient was not a Crossroads patient, but the “dignity and respect” shown to this Veteran made a very positive impression. 


    Erika began to realize that “my heart felt more in line with comfort care.” Once she joined Crossroads she saw end-of-life care “the way it should be.” On the job she considers herself “a jack of all trades,” overseeing admissions, working with QAPI and the site educator to set up group and one-on-one trainings. She is a Curantis electronic medical records (EMR) super-user. 

    Erika “helps the dots connect” for families recognizing every patient and family is different. She is very good at explaining disease processes. She also tries to inspire enjoying life in the moment noting that “memories make the best gift.”

    On the home front, she is Mom to two “lovely ladies,” one headed to college next year and one in high school, catching time to read when she can.

    “Watch” Visits are a Priority for Ashly Sharpnack, RN

    Case Manager Ashly Sharpnack, RN joined Crossroads three years ago. She began professional life early as a State-Tested Nursing Assistant (STNA) while she was still in nursing school pursuing her Bachelor of Science in Nursing (BSN.)

    Prior to joining Crossroads Ashly worked in a hospital Intensive Care Unit (ICU) and in acute hemodialysis.  She was exposed to what she called “over treatment” always “pushed to do more” for elderly and frail patients, including seemingly senseless surgeries. 

    That was when she decided that focusing on patients’ comfort rather than cure, similar to Erika, was a better fit for her. Now that she’s firmly landed in hospice, Ashly said, “I love it.”

    Because of her varied clinical experience, Ashly knows a lot about end stage diseases. She shares her knowledge by advising families and helping them understand “what’s going to come” next.

    It’s not just clinical expertise that Ashly brings. The Crossroads ideal that “no one should die alone is very important to me,” she said. “Watch” visits are a priority every day. She is compassionate and empathetic.

    Ashly mentioned that she is “very close” with her Crossroads team members. “We couldn’t do it without each other.” They’re like family. And when she’s not on the job Ashly spends time with her 6-year-old daughter enjoying time at church on the weekends.


    National Nurses Month recognizes and celebrates the immense contributions of nurses to healthcare delivery.

  • 5844 Veteran Header

    Thank You to Our Crossroads Veterans


    This year Memorial Day falls on Monday, May 25. On Memorial Day we honor the men and women who made the ultimate sacrifice protecting our nation. We know many of our Crossroads team members have served or are currently serving in the United States Armed Forces or have family who are serving or have served. As we think about those no longer with us, we thank them for their service.

    5844 Veteran Header

    Thank You to Our Crossroads Veterans


    This year Memorial Day falls on Monday, May 25. On Memorial Day we honor the men and women who made the ultimate sacrifice protecting our nation. We know many of our Crossroads team members have served or are currently serving in the United States Armed Forces or have family who are serving or have served. As we think about those no longer with us, we thank them for their service.

  • Benefits And Wellness Header

    Eat Better, Feel Better—Just in Time for Summer


    By Emily Hammer
    Summer is right around the corner – it’s the perfect time to give your nutrition a glow-up!

    With your My Benefits Work benefit, employees have access to Registered Dietitians at a discounted rate of $63 per consultation. Here's a quick summary of the benefit:

    Nutrition Benefit - Powered by Teladoc

    • Work one-on-one with a Registered Dietitian to develop a personalized eating plan
    • Support for health conditions such as diabetes, high blood pressure, and more
    • Meal plans, grocery guides, and real-life strategies
    • $63 per consultation
    Benefits And Wellness Header

    Eat Better, Feel Better—Just in Time for Summer


    By Emily Hammer
    Summer is right around the corner – it’s the perfect time to give your nutrition a glow-up!

    With your My Benefits Work benefit, employees have access to Registered Dietitians at a discounted rate of $63 per consultation. Here's a quick summary of the benefit:

    Nutrition Benefit - Powered by Teladoc

    • Work one-on-one with a Registered Dietitian to develop a personalized eating plan
    • Support for health conditions such as diabetes, high blood pressure, and more
    • Meal plans, grocery guides, and real-life strategies
    • $63 per consultation

    Employees can request a Teladoc visit on their My Benefits Work mobile app or member portal and select nutrition. You will be given a drop-down list of options indicating the reason for the nutrition visit request, like build muscle/increase strength, Food Allergy/Intolerance, General Health Improvement, Gut Health, etc. You will be able to see registered dieticians and their available times for a virtual visit.
     
    It's a straightforward and affordable benefit that you can take advantage of right away.

    1. Open My Benefits Work app
    2. Go to Teladoc (No Visit Fee)
    3. Select Nutrition
    4. Choose your reason (weight management, muscle building, general health, etc.)  
    5. Prior to your visit, ensure your medical history is updated.
    6. Pick your provider and schedule your visit.

    It’s quick, simple, and totally worth it.

    One small step – big wins in time for summer!

    If you have any questions about this amazing benefit, please reach out to your HR department.

WOW!

Why not recognize a coworker for a job well done?

Congratulate April’s WOW! Card recipients:

Cincinnati

Abbi Robertson, HL
Chuck Testas, CH
Dawn Bradley, SW
John Reynolds, CH
Kourtney Spears, RN
Kristina Wilson, CD
Lisa Easterling, RN
Michelle Ferone, Billing
Tanya Neumeister, LPN

Cleveland

Angelina Munoz, RN
Brooke McGuire, RNCM
Carmella Huff, HA
Cheryl Jamison, SW
DeAesya Platt, LPN
Debra Wagner, RNTL
George Parks, CH
Jayden Cordero, MR
Joanna Stokes, MR
Kathy Kolenz, ACD
Kayla Yarber, PRN
Kelly Burgan, LPN
Keonia Warren, PRN
Kimberley Graves-Baucom, RNCM
Megan Hughes, RN
Melissa Woods, RNCM
Mia Mendoza, SW
Nicholas Fenell, SSTL
Rhonda Osborn, PRN
Samuel Lockhart, ED
Sharon Forinash, PRN
Stephanee Ferguson, RN
Teena Orr, LPN
Volonda Williams, HA

Dayton

Olivia Engram, STNA
Mark Lafferty, CH
Marsha Cortner, Recep
Ceara Mebane, STNA
Charise Madden, STNA
Cierra Catlin, STNA
Loretta Haney, STNA
Stacey Evans, STNA
Kevin Shurts, STNA
Linda Homan, STNA
Michelle Jackson, STNA
Shawnta Parker, STNA
Aataya Berry, RNCM
Timyah Neloms, RNCM
Valencia Gray, VM
Tami Jacobs, SW
Chiquita Berry, TL
Faith Thurman, LPN 
Robert Wisenberger, RN
Cynthia Brooks, HL
Brandy White, Reg Rep
Kelsey Williams, RN
Trevor Combs, PR
Christopher Radcliffe, PR

Northeast Ohio

Abigaail Phetteplace, STNA
Adriann Winn, LPN
Alanna Wilson, RN
Alexis Woods, RN
Alexus Berger, STNA
Allyson Sinkovich, RN
Amanda Deckerd, RN
Amanda Friend, MR
Andrea Erb, BC
Areol Dunlap, STNA
Asir Shamsuddin, STNA
Audra Milbrandt, PR
Ben White, PR
Brandi Metro, STNA
Brek Gerber, STNA
Carolyn Zacapala Diaz, RN
Catherine Dolohanty, STNA
Chasity Thacker, LPN
Chris Carter, STNA
Connie Shy, RN
Deanna Eder, SW
Debra Kirkland, STNA
Deidre Schweitzer, RN
Elizabeth Dodd, LPN
Elyse Sikorski, BC
Eric Tiell, STNA
Erika Knopp, ACD
Gabriela Jimenez, STNA
Gabriella Capalingo, STNA
Heidi Jacks, STNA
Holly Fogel, MR
Jacob Keller, STNA
Ja'mya Johnson, STNA
Jason Grassie, RN
Jennifer Price, Billing
Jessica Marple, RN
Jessica Tomassetti, STNA
Joe Hardin, STNA
John Morgan, CH
Joslynn Metheney, STNA
Joy McIntosh, STNA
Kaela Saintenoy, MR
Kaitlyn Shipe, SW
Kali Metz, TL
Kelly Fogel, PR
Krista Boggs, STNA
Larry Hendrickson, PR
Latonia Branch, STNA
Laura Browning, VM
Luke Pantelis, LPN
Marianne McLaughlin, RN
Marissa Dupre, STNA
Mary Higginbotham, LPN
Mary Kennedy, RN

Maya Davis, RN
Megan Cox, LPN
Megan Tupy, SW 
Meropi Steve, STNA
Michael Burkhardt, SW
Mikayla Winter, STNA
Mike Koneval, PR
Morgan Gray, LPN
Morgan Norman, RN
Olivia Coontz, SW
Pat Slater, CH
Pierce Norman, SW
Raquel Ballard, Billing
Rhonda Kissner, GOAD 
Robin Rossiter, MR
Samantha Jacobson, RN
Sara Foster, LPN
Stephanie Grindel, RN
Stephanie Huth, STNA
Stephanie Killen, RN
Suzanne Mineard, Reg. Rep.
Taylor Lyke, RN
Tempie Porter, MR
Tiffany Shull, STNA
Tongela Jackson, STNA
Tyra Jeter, SW 
Valerie Fausnight, LPN

Philadelphia

Dannell Miller, CRNP
Lisa Keeney, RN
Christian Bennett, CH
Mary Kushner, RN
Nicole Sheer, SW
Evelyn Knox, RN
Mavioner Dennis, CNA
Mislie Cantave, CNA
Tanya Thampy, VM
Latoya Hunter, CNA
Leslie Gruenberg, LPN
Josh Hwang, CH
Edith Jallah, SW
Colette Hering, PR
Michelle McKellick, CNA

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