Blog: Hospice & Palliative Care Insights
What a Hospice Chaplain Hopes for in 2026
Posted on January 27, 2026
At the end of last year leaders across Crossroads' six locations identified a group of team members to ask, “What do you hope for professionally in the new year?” Here is how Chaplain Hwang answered the question 
Spotlight on Provider Relations
Posted on January 26, 2026
A provider relations representative tells “the story from start to finish” of the end-of-life care journey while “educating (patients and families) on how every discipline has a special role in hospice, ensuring that families understand the true role of hospice.”
That’s how NEO Provider Relations Representative Larry Hendrickson describes the Provider Relations position. 
Spotlight on 2 Returning Team Members
Posted on January 20, 2026
They live in different cities on opposite sides of Ohio and their professional backgrounds have little in common.
But one experience Kelly Fogel and Brandy White have in common is that they left their professional roles at Crossroads for a period of time but were then rehired. 
Spotlight on NEO SSD Kenna Peterson, MSW, LSW
Posted on January 19, 2026
Kenna Peterson, MSW, LSW began her career and spent many years working with children and families both in the state of Ohio social service system and for a private children’s services and foster care agency. She even worked briefly in a hospital emergency room.
Now she channels all of that experience on behalf of Crossroads in Northeast Ohio, which she joined nearly five years ago. 
Spotlight on Paula Owen, Medical Records Professional in Dayton
Posted on January 15, 2026
Paula Owen celebrated her third anniversary with Crossroads in 2025. The way she tells it, she has found her professional “forever home.” 