Attentive Hospice and Palliative Care in Philadelphia & the Surrounding Area
If you’re in the Philadelphia area with a loved one in need of hospice or palliative care, you’re likely looking for an organization known for delivering the level of compassionate, supportive care it promises.
Crossroads Hospice & Palliative Care spends more time with patients than the national average. We are well-staffed, well-trained and ready to assist your loved one all throughout the Philadelphia region as well as Berks, Bucks, Chester, Delaware, and Montgomery Counties.
Benefits of choosing Crossroads for hospice care in the Philadelphia area.
Always available
Our structured, coordinated shifts mean someone is always available to answer any call.
Support for caregivers
We aren’t just here for the patient. We also support the family and any caregivers, and can guide you through questions and important decisions.
Quick response
Whenever you need help, we’ll be there. We can assess and admit patients at any time.
Honor the patient
Programs such as Gift of a Day and Life Journal ensure that the last days aren’t waiting for the end, but rather celebrating the time that remains.
Have questions or need help? Call us anytime:
215-956-5110Overview of hospice services.
The Philadelphia area is known for superior healthcare. We take that seriously.
When you choose Crossroads as your Philadelphia-area hospice provider, you receive the following at-home hospice care services and more:
- Staff visits wherever the patient calls home, including their hospital room, nursing home, or actual home
- Staff includes nurses, home health aides, chaplains, and social workers
- Staff will constantly evaluate the patient and provide medications as needed to assist with pain and discomfort
- Everything the patient needs — from equipment to relevant medications — will be delivered
- Assistance with discharge and transportation from the hospital, if needed
- A plan of care fully personalized to the patient
- Quality of life assistance such as helping with bathing and personal care, feeding, and more
- Volunteers are available to provide companionship
- If the caregivers ever need a break we will coordinate a few days stay in a nursing home
- Grief support before, during, and after
- Social workers will help families find the resources and help they need
- Chaplains are available to provide spiritual support
Hospice eligibility and insurance.
Hospice eligibility may include.
- Prognosis of six months or less if condition maintains its current course
- Compromised activities of daily living (eating, bathing, dressing, toileting, etc.)
- Change in cognitive and functional abilities, including deteriorating mental abilities
- Frequent hospitalizations in the past six months
- Increasing weakness, fatigue, and somnolence
- Progressive weight loss
Hospice and palliative care is covered by:
- Most private insurance
- Medicare
- Medicaid
* Copays or deductibles may apply.
Learn more about hospice eligibility, including for specific conditions.
What areas do we serve?
We come to the patient wherever they call home. That could mean their actual home, a nursing home, or a hospital room. From our Crossroads administrative hospice offices in Plymouth Meeting, PA, we travel all around Philadelphia and the surrounding counties. That includes, but is not limited to:
- Philadelphia
- Abington
- Ardmore
- Chestnut Hill
- Drexel Hill
- Conshohocken
- Folsom
- Haverford
- Radnor
- Villanova
- Wayne
- Roxborough
- Plymouth Meeting
- Many more
Want to confirm if we service your area?
Call 215-956-5110 Start a private chat
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Reviews from our families.
At Crossroads, we pride ourselves on providing the best possible service to patients and their families. And we take pride in the kind words from those families.
Philadelphia hospice FAQ.
Who decides when a patient goes to hospice?
A healthcare professional, along with the patient and their family members, discuss when it is time for hospice and what the benefits will be. The family can request hospice, they do not need to wait for a healthcare professional to bring it up, however a referral from a physician is required for a patient to begin hospice care.
How much does hospice care cost in Philadelphia?
Most hospice care in Philadelphia is covered by Medicare, Medicaid, and private insurance, so there is generally no cost to the patient except for possible copays if using private insurance.
Are there any special programs available for Veterans?
Yes, some hospice providers often offer special programs tailored for Veterans, to ensure that their unique needs are met during end-of-life care. At Crossroads, our well-trained staff can address the needs of Veterans in hospice care. We also offer programs and services dedicated to honoring Veterans and supporting their families during this time.
What training and qualifications do the hospice care staff at Crossroads have?
Not only is everyone who interacts with patients extremely well trained at Crossroads, but we even train other healthcare professionals on end-of-life care.
What illnesses qualify for hospice care?
Life-limiting illnesses such as advanced cancer, heart disease, respiratory diseases, kidney failure, dementia, HIV/AIDS, ALS, and other terminal conditions qualify patients for hospice care, when the life expectancy is six months or less if the disease runs its natural course.
What illnesses qualify for palliative care?
Chronic, long-term illnesses that cause a poor quality of life or create uncomfortable side-effects from treatment -- such as cancer, HIV/AIDS, and ALS -- may qualify patients for palliative care, which focuses on managing symptoms and improving quality of life while the patient is still seeking curative measures.
What is the difference between end-of-life care and hospice?
End-of-life care and hospice are essentially the same, both providing compassionate care and support for patients in the final stages of life. When either term is used, it is talking about the same thing.
Is hospice care more expensive than hospital care?
No, hospice care is less expensive than being in a hospital because hospice care is less expensive to provide than curative care. Curative efforts involve expensive treatments and sometimes hospital stays, whereas hospice is delivered in the home, nursing home or assisted living facility (eliminating hospital stay costs) and there aren't expensive treatments.
Why choose hospice over staying in or visiting a hospital?
The choice between hospice vs. a hospital isn't really an apples-to-apples comparison, because hospice is a philosophy of care, whereas a hospital is a physical place for receiving medical care. Many choose hospice specifically to receive personalized, compassionate care in a more comfortable, familiar setting — focusing on quality of life rather than aggressive treatments. Hospice care empowers patients to have control over how they live their final months, while caregivers benefit from physical and emotional support, allowing them to spend meaningful time with their loved ones.
How long can you stay on hospice?
Patients can remain on hospice as long as they meet eligibility criteria, which are reviewed every six months, ensuring they continue to qualify for this level of care. In general, a patient with a life expectancy of six months or less qualifies for hospice.
Isn't hospice the same as giving up?
No, hospice is not about giving up. It’s about choosing comfort, dignity, and quality of life when curative treatments are no longer effective or desired.
Can you still see your doctor on hospice?
Yes, patients can continue to see their primary care physician or specialist(s) while receiving hospice care..
How often will Crossroads Philadelphia visit?
The frequency of visits by the Crossroads Philadelphia hospice team typically depends on the patient’s condition and needs. We’re more prepared to respond to emergent patient needs thanks to our Quick Response Team. It is comprised of five shifts of ON STAFF nurses and aides — not on-call or standby, and that’s in addition to our regular 9 to 5 daytime shift. That’s how Crossroads can go above and beyond to meet our patients’ needs, whether it’s 2 AM on a weekday or any time during weekends or holidays. In short, if you call us, we’ll be there.
What happens if a patient of Crossroads Philadelphia has an emergency?
Crossroads Philadelphia provides 24/7 on-call support to handle emergencies, ensuring that symptoms are managed and the patient is comfortable.
Why should someone choose Crossroads Philadelphia over a different hospice provider?
Crossroads Philadelphia is dedicated to providing compassionate, patient-centered care, with a focus on personalized services, experienced staff, and a commitment to celebrating the patient’s life. Crossroads also goes above and beyond with special services like Gift of a Day and Life Journals.
Administrative office contact information:
Crossroads Hospice & Palliative Care comes to its patients. However, we also have a central administrative office in Plymouth Meeting. We have been providing innovative services since September 2006. The Crossroads staff, led by executive director Monica Sullivan, and volunteers proudly serve patients, families and healthcare professionals in the Greater Philadelphia area. Crossroads is an active participant in the American Heart Association, Philadelphia Chapter.
Crossroads Hospice & Palliative Care - Plymouth Meeting Administrative Details
Phone: 215-956-5110
Fax: 215-956-5175
License #: 16791601
Medicare #: 39-1679
Private chat available
Mailing Address:
523 Plymouth Rd., Suite 225
Plymouth Meeting, PA 19462
Community support: Please find community support and fundraising events on the Crossroads Hospice Philadelphia upcoming events page.
Join Our Volunteer Team: Looking to make an impact? Whether it's through patient care, bereavement support, office assistance, or special projects like Gift of a Day or Vet to Vet, we'd love to have you join our dedicated volunteers in the Philadelphia area.
Get the help and care you need now.
The expert caregivers of Crossroads Philadelphia go to great lengths to help with symptom management, pain management, emotional support, and community resources.
To talk with someone about receiving at-home hospice or palliative care services in the Philadelphia area, you can call, chat, or send us an email through the blue Help bar at the top of the page. We’re available 24/7/365 for admissions or to answer your questions.
Refer a patient to Crossroads today.
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