Compassionate Hospice and Palliative Care in Cleveland, Ohio
When you need hospice or palliative care in Cleveland, Ohio or surrounding areas, you want compassionate, experienced professionals who will show up when they say and deliver what they promise.
The experienced and dedicated staff of Crossroads Hospice & Palliative Care spend more time with their patients than the national average for hospice providers. Let us help your loved one in Cleveland or in surrounding areas such as Cuyahoga, Lakewood, Valley View, Geauga, Ashtabula, Trumbull, and Erie.
Benefits of choosing Crossroads hospice in Cleveland.
Immediate action
We appreciate the urgency and will act right away, assessing and admitting patients at whatever time you need
Constant availability
When we say our team is available 24/7 to answer questions or visit the patient, we mean it. Call anytime.
Caregiver assistance
In addition to impeccable care for the patient, we are also here for you. Our experienced team can answer any questions and guide you through any important decisions.
Patient celebrations
This is the time to honor a life well lived. Unique programs such as Gift of a Day and Life Journal do just that.
Have questions or need help? Call us anytime:
216-654-9300Crossroads hospice services.
We provide all the care and support you would expect. That includes:
- Frequent and consistent visits from nurses, home health aides, chaplains, and social workers
- That includes in the patient’s home, nursing home, or hospital room
- We handle all delivery of equipment, relevant medications, and whatever else is needed as part of the care plan
- The care plan is entirely personalized to every patient
- We assist with hospital discharge and transportation if needed
- We support the patient’s quality of life by assisting with daily living, such as bathing, feeding and more, while always promoting the patient’s dignity and honor
- We provide respite for the caregivers in terms of volunteer visits to offer companionship and even coordinating a few day’s stay in a nursing home if needed
- Social workers and chaplains provide assistance and spiritual support
- Grief support before, during, and after
Hospice eligibility and insurance.
Hospice eligibility may include:
- Prognosis of six months or less if current condition runs its normal course
- Frequent hospitalizations in the past six months
- Change in cognitive and functional abilities, including deteriorating mental abilities
- Compromised activities of daily living (eating, bathing, dressing, toileting, etc.)
- Increased weight loss
- Increased weakness, fatigue, and somnolence
Hospice and palliative care is covered by:
- Most private insurance
- Medicare
- Medicaid
* Copays or deductibles may apply.
Learn more about hospice eligibility, including for specific conditions.
What areas do we serve?
Crossroads comes to the patient wherever they call home, be it their actual home, a nursing home, or even a hospital. From our administrative hospice offices in Valley View, we travel all throughout Cleveland and beyond, including (but not limited to):
- Cleveland
- Ashtabula
- Cuyahoga County
- Euclid
- Geauga
- Lakewood
- Parma
- Trumbull
- Valley View
- More
Want to confirm if we service your area?
Call 216-654-9300 Start a private chat
Get a free consultation within 24 hours.
Complete the form or call 216-654-9300
Reviews from our families.
At Crossroads, we pride ourselves on providing the best possible service to patients and their families. We thank those who have provided encouraging words of our service.
Cleveland hospice FAQ.
Who decides when a patient goes to hospice?
Hospice care decisions are a joint process between healthcare professionals, patients, and families. Families may request hospice anytime, though a physician’s referral is required to start care.
How much does hospice care cost in Cleveland?
In Cleveland, hospice is often covered by Medicare, Medicaid, or private insurance, with minimal costs to patients except for potential copays if private insurance is used.
Are there any special programs available for Veterans?
Yes, hospices like Crossroads have special programs developed specifically for Veterans, aiming to address the distinct needs they may have in end-of-life care. Our well-trained staff understands the unique experiences of Veterans and is equipped to provide compassionate, respectful care. We offer meaningful services and programs that pay tribute to Veterans, providing crucial support while helping them feel honored and valued.
What training and qualifications do the hospice care staff at Crossroads have?
Crossroads staff are highly trained in end-of-life care and even provide training to other healthcare professionals, to ensure expert, compassionate care.
What illnesses qualify for hospice care?
Hospice is available for terminal illnesses like advanced cancer, heart disease, respiratory diseases, kidney failure, dementia, HIV/AIDS, ALS, and other conditions, when the life expectancy is under six months.
What illnesses qualify for palliative care?
Palliative care supports chronic, on-going, serious conditions such as cancer, HIV/AIDS, and ALS. Unlike hospice, the intention is to help manage symptoms and enhance quality of life while treatments continue.
What is the difference between end-of-life care and hospice?
Hospice and end-of-life care are interchangeable terms, both used to discuss the type of service that provides compassionate care for patients in their final life stages, emphasizing comfort and dignity.
Is hospice care more expensive than hospital care?
No, hospice care is generally less costly than hospital care, as it focuses on comfort and can be provided at home or in non-hospital settings, avoiding expensive treatments and the hospice stay costs.
Why choose hospice over staying in or visiting a hospital?
Comparing hospice to hospital care is challenging because they serve fundamentally different purposes. Hospice is a holistic approach focused on comfort and quality of life, while hospitals are dedicated to intensive medical interventions in a clinical setting. Hospice provides a nurturing environment where patients can experience personalized, compassionate care within the comfort of their home or a familiar space, prioritizing quality of life rather than pursuing aggressive treatments. This approach not only empowers patients to maintain control over their final months, but also provides caregivers with the emotional and physical support they need to spend quality time with their loved ones, creating lasting memories.
How long can you stay on hospice?
Hospice eligibility is reassessed every six months, allowing patients to continue receiving care as long as they meet the necessary criteria.
Isn't hospice the same as giving up?
No, hospice is not giving up. Hospice is about enhancing quality of life and choosing comfort when other treatments are no longer desired or effective.
Can you still see your doctor on hospice?
Yes, patients on hospice care can still see their primary doctor or specialist(s) as needed.
How often will Crossroads Cleveland visit?
At Crossroads Cleveland, the frequency of hospice team visits is adjusted to match the specific conditions and needs of each patient, ensuring that care is both personalized and adaptable. Our Quick Response Team responds swiftly to urgent needs, as it consists of five shifts of on-staff nurses and aides, who are fully integrated into our care system. This robust system allows Crossroads to go above and beyond for our patients, ensuring support at any time—whether it’s in the early hours of a weekday morning or during weekends and holidays. In essence, if you need us, we’re here to help.
What happens if a patient of Crossroads Cleveland has an emergency?
Crossroads Cleveland ensures 24/7 on-call support for emergencies, focusing on symptom relief and patient comfort around the clock. This often allows patients to avoid ER visits.
Why should someone choose Crossroads Cleveland over a different hospice provider?
At Crossroads Cleveland, our mission is to provide compassionate, patient-focused care that honors each person’s unique journey. We are dedicated to offering personalized services that adapt to each patient’s needs, delivered by an experienced team who is committed to celebrating the lives of those we serve. Crossroads elevates the hospice experience with special offerings, including the Gift of a Day program, which allows patients to fulfill cherished wishes, and Life Journals, a thoughtful way to preserve their personal stories and memories.
Crossroads hospice administrative office contact information:
As one of four Crossroads Hospice & Palliative Care administrative locations in Ohio, the Cleveland-area hospice and palliative care office is located in Valley View and has been providing service and comfort to residents throughout Cleveland, OH since 2009. This Crossroads location, led by executive director Samuel Lockhart, is proud to be recognized in the Top 100 Workplaces by the Cleveland Plain Dealer.
Administrative details for the Crossroads hospice office in Valley View
Phone: 216-654-9300
Fax: 216-654-9299
License #: 0190HSP
Medicare #: 36-1656
Private chat available
Mailing Address:
9775 Rockside Rd., Suite 270
Valley View, OH 44125
Community support: To find community support and events in the area, visit the Crossroads Hospice Cleveland upcoming events page.
Job openings: if you're interested in working with us you can view open Crossroads Cleveland & Cincinnati job opportunities.
Volunteer Opportunities: If you’re interested in volunteering to assist with patient care, bereavement support, office tasks, or participating in special programs like Gift of a Day or Vet to Vet, we invite you to join our supportive team of volunteers in Cleveland.
Don't wait to get the comfort and care you need.
The Crossroads staff will help with pain management, symptom management, community resources and emotional support.
Are you, a patient, or a loved one in need of palliative or hospice care in the greater Cleveland area? We are accessible 24/7/365 to discuss any inquiries you have, or for patient admissions. Reach us through call, chat, or email by using the green Help bar at the top of the page.
Refer a patient to Crossroads today.
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