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Blog: Hospice & Palliative Care Insights

What a Hospice Chaplain Hopes for in 2026

At the end of last year leaders across Crossroads' six locations identified a group of team members to ask, “What do you hope for professionally in the new year?” Here is how Chaplain Hwang answered the question
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Celebrating Crossroads’ Aides during National Care at Home Month

Hospice Aides physically care for patients. They are also a key liaison between families and Crossroads’ integrated care teams including nurses, social workers, physicians, volunteer managers, chaplains and bereavement coordinators. At our Memphis location there are many hospice aides who have served Crossroads’ patients and their families for a very long time. We thank them and we acknowledge their many contributions.
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Robin Rossiter of Medical Records

In a hospice and palliative care company, the medical records department is central to the day-to-day operations of delivering end-of-life care but also to the core business and financing of the delivery of that care. Robin Rossiter of Crossroads in Northeast Ohio is a model of medical records responsibility and perfecting the art of the detail.
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Spotlight on Chaplain Lisa Kroener

When Dee first joined Crossroads she only anticipated staying with the company for a short time until she found another position in pharmaceutical sales after the firm she worked for closed unexpectedly. “It was a blessing in disguise,” according to Dee.
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Spotlight on Dee Taylor of Provider Relations

When Dee first joined Crossroads she only anticipated staying with the company for a short time until she found another position in pharmaceutical sales after the firm she worked for closed unexpectedly. “It was a blessing in disguise,” according to Dee.
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