Patient Referral

Volunteer Spotlight: Diana Searls

diana ed searls crossroads hospice volunteer

This is something I was meant to do,” Diana Searls said. “I just knew it.” Diana volunteers as a companion to four patients receiving end-of-life care from Crossroads Hospice & Palliative Care in Dayton. She visits with each patient three times a month and sees a fifth patient in an as-needed, respite capacity. 

Diana refers to herself as a “gregarious introvert” and welcomes the feeling that “I can give.” Diana went through more than 40 hours of training in listening through churches she attended. She now attends Christian Life Center of Dayton. She was also trained to train others in listening skills. 

Diana applies that training to her volunteer work as a companion for Crossroads. She admits, “it depends on the patient. Once I know a little bit, I’m a friend and a comforter and a listener,” she said. And Diana is the first to admit she personally gains so much while giving.

One of her patients is confined to oxygen with somewhat limited mobility. “I look forward to her,” Diana said. “She is the most delightful person.” In spite of her many physical challenges, she always asks Diana, “How are you today?” 

Writing a Living Eulogy

Sometimes Diana marvels at how, as a volunteer, she might serendipitously be present for a patient’s intimate conversation with a spouse like when she heard a conversation between a couple about “going to heaven” and how “it won’t be long now.” Diana said, “[the conversation] was so tender and precious.” With another patient, Diana introduced the idea of a “Living Eulogy,” a letter she helped write with the patient to be read by her beloved family members after she passes. 

Diana first became acquainted with hospice when her stepmother received end-of-life care from Crossroads. “They did a fantastic job,” Diana said. During her final days, “[Crossroads] were there almost all the time. They provided clear directions and instructions. They were excellent with the whole family.” 

With the organization 4 Paws 4 Ability, Diana and her husband also volunteer as service dog trainers. “We love dogs!,” she said. On the weekends, they foster future service dogs as part of the dogs’ training to get used to different types of people and settings. “They work hard,” Diana said. She’s happy to provide them with some well-earned “R & R” when they come to her home.

After retiring from her career as a training and development manager, Diana tried many different volunteer activities. Now, as a Crossroads Volunteer since 2019 and her involvement training service dogs with her husband, she has “no complaints.” If you ask Diana, she’ll tell you it’s a calling.

To learn more about volunteering with Crossroads, call 1-888-564-3405 and ask to speak with a Volunteer Manager.

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