Do they talk slowly and clearly enough for an elderly caller to follow along? Do they show sincere emotion in their tone? These are two qualities Director of Business Development Della Miller is looking for when she recruits new talent for the Crossroads Hospice & Palliative Care call center.
This COVID-19 Pandemic has put an incredible strain on individuals at their end-of-life and their families. As if being sick and frail weren’t enough, patients who have tested positive for COVID-19, or are untested but feared to be positive, are being denied entry to long-term care facilities. Many hospice providers are also denying these patients service in their own homes.
Taking care of you is at the center of everything we do. Even as we navigate times of change, our priority – you – remains the same. Be assured we are taking every precaution to ensure your safety and that we can continue to care for you during these difficult times.
No one likes being told what to do, but senior parents can find it especially abrasive to be given rules by their adult children. Even if the rules are in the best interest of their own safety.
Every year on March 17th, the world seems to “go green” for St. Patrick’s Day. What started in the 17th century as a religious observance honoring the saint who brought Christianity to Ireland has become a world-wide secular holiday of revelry and celebration of all things Irish.
Daily, throughout all news channels, print, and electronic publications, the headlines are addressing this rapidly spreading virus and its impact throughout the world. Its medical term is COVID-19, but most of us know it simply as the “coronavirus.” Currently, the disease and its ultimate outcome are yet to be determined.
