Five Promises You Won’t Find From Any Other Hospice Provider

At Crossroads Hospice & Palliative Care, we offer a 5-POINT PROMISE of MORE that distinguishes us from all other hospice providers. So when we say, "Expect more from us, we do," we make and keep the following promises:

1. RESPONSIVE

It starts with being more responsive because we offer Same Day Admissions, 24/7/365. We strive to arrive at healthcare facilities within 1 to 2 hours of receiving a referral. We will quickly assess a patient’s needs and provide the help required to make a smooth transition. This protocol includes ordering all necessary medications and equipment related to the terminal diagnosis and coordinating delivery to the patient’s home or care facility as quickly as possible.

During the first 7 days, Crossroads’ patients receive multiple visits from our clinical, spiritual and emotional team members to ensure everything is in place to meet all of their needs.

2. PREPARED

We’re more prepared to respond to emergent patient needs thanks to our Quick Response Team. It is comprised of five shifts of ON STAFF nurses and aides — not on-call or standby, and that’s in addition to our regular 9 to 5 daytime shift. That’s how Crossroads can go above and beyond to meet our patients’ needs, whether it’s 2 AM on a weekday or any time during weekends or holidays. In short, if you call us, we’ll be there.

3. ALERT

We promise to be more ALERT via our Watch Program© that triggers increased visits if a patient displays a noticeable decline. This enables us to better recognize if a patient’s final moments may be approaching.

4. COMPASSIONATE

Crossroads displays more compassion with Evenmore Care©. We don’t believe anyone should ever die alone. So when we identify that a patient’s passing is imminent, we exhaust every effort to stay by their side. Crossroads nurses, aides, chaplains, and social workers share this responsibility to ensure we are there when the patient and family need us most. Evenmore Care is why Crossroads significantly exceeds the national average for attended deaths.

5. COMMITTED

Everything we do at Crossroads comes down to this: The days and hours in a person’s journey home are the most important, which is why we are committed to devoting time for more resources to the last 7 days than any other hospice. Our collaborative care model of nurses, social workers, and hospice aides allows us to be there with each patient during this important time.

We also offer unique plans of care that celebrate our patients’ lives through our Gift of a Day, Veteran Recognition and Life Journal programs.

Contact Us Now:

Tucker, GA 770-270-9898
Cincinnati, OH 513-793-5070
Valley View, OH 216-654-9300
Dayton, OH 937-312-3170
Independence, MO 816-333-9200
Lenexa, KS 913-850-7500
Memphis, TN 901-382-9292
Uniontown, OH 330-899-9100
Oklahoma City, OK 405-632-9631
Plymouth Meeting, PA 215-956-5110
Chesterfield, MO 636-735-2000